Accessibility Statement

Last updated: 2026

Galaxy Go is committed to making its website and apps accessible to everyone, including people with disabilities. We believe digital access is a right, and we work to provide an experience that is perceivable, operable, understandable and robust for all users.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the standard referenced by the Americans with Disabilities Act (ADA) and adopted internationally. Our website is designed and tested against these guidelines on an ongoing basis.

Measures we take

• Semantic HTML with proper landmarks (navigation, main content, footer) and a logical heading structure.
• A "skip to content" link and full keyboard operability, with visible focus indicators on all interactive elements.
• Text and interface colors that meet or exceed WCAG AA contrast ratios.
• Descriptive text alternatives for meaningful images; decorative graphics are hidden from assistive technology.
• Labeled, autocomplete-friendly forms that work with screen readers.
• Responsive layouts that reflow for zoom and small screens, and support for the "reduced motion" setting.
• Automated testing with axe-core, alongside manual keyboard and screen-reader review.

Known limitations

Despite our efforts, some content may not yet be fully accessible. We are actively working to identify and resolve any barriers, and third-party or embedded content may occasionally fall short of our standards. If you encounter a problem, please tell us — your feedback helps us improve.

Feedback and how to report a barrier

If you experience any difficulty accessing any part of Galaxy Go, or need information provided in an accessible format, please contact us and we will do our best to help:

• Email: support@galaxygo.app · ayuda@galaxygo.app
• We aim to respond to accessibility feedback within 5 business days.

When reporting, please include the page address (URL), a description of the problem, and the browser and assistive technology you were using, if known.

Ongoing commitment

Accessibility is an ongoing effort, not a one-time project. We review new features for accessibility before release and welcome suggestions on how we can serve our community better.